Contact Us

Contact Us – Wiecel®

We’re here to help.
If you have any questions about sizing, orders, returns or general product information, our support team is available and happy to assist you.

You can reach us through the following contact channels:

📧 Email Support

For all inquiries, please contact us at:

info@wiecel.com

+44 7455 216759

We aim to reply within 24–48 business hours (Mon–Fri).

 Company & Return Address

Wiecel® / THEWORLDISYOURS LTD
5 South Charlotte Street
Edinburgh, EH2 4AN
United Kingdom

This address is used for official correspondence and returns.
Please contact us before sending any return, so we can provide the return instructions and processing reference.

🕒 Customer Service Hours

Order & Delivery Questions

If your question is related to an existing order, please include:

• Order Number

• Name used at checkout

• (Optional) Tracking number if available

This allows us to help you faster.

 Product or Size Questions?

Not sure about sizing or model selection?
We are happy to help you find the best fit based on your foot length and usage preferences.

Send us a message and our team will assist you personally.