Contact information
Contact Us
We're Here to Help
If you have any questions regarding your order, shipping, returns, products, or general enquiries, our customer support team will be happy to assist you.
Customer Support Hours
Monday – Sunday
9:00 AM – 6:00 PM (GMT+1)
Response Time
We aim to respond to all enquiries within 1 business day.
Contact Information
Email:
Phone:
+44 7455 216759
Business Information
Trading Name
Wiecel Barefoot Shoes
Legal Entity
THEWORLDISYOURS LTD
Company Number
SC704751
Registered Office
5 South Charlotte Street
Edinburgh EH2 4AN
Scotland
United Kingdom
THEWORLDISYOURS LTD operates the website www.wiecel.co.uk and is responsible for all products, services and customer support provided through the website.
Returns Address
Authorised returns should be sent to:
Wiecel Barefoot Shoes – Returns Department
88 Standalane
Kincardine
Alloa FK10 4NY
United Kingdom
Please contact customer support before returning any products.
Returns sent without prior authorisation may be refused.
Already Placed an Order?
To help us assist you as quickly as possible, please include the following information when contacting us:
-
Order Number
-
Full Name
-
Email Address used for the purchase
-
Description of your enquiry
Providing this information helps us locate your order and assist you more efficiently.
Returns & Exchanges
If your enquiry relates to a return or exchange request, please contact us before sending any item.
Our support team will review your request and provide the appropriate return instructions.
For complete information, please refer to our Return & Refund Policy.
Customer Satisfaction
We are committed to providing professional, transparent and timely customer support.
If you require assistance at any stage of your purchase, please do not hesitate to contact us.
Merchant Information
THEWORLDISYOURS LTD
Trading as:
Wiecel Barefoot Shoes
Company Number:
SC704751
Registered Office:
5 South Charlotte Street
Edinburgh EH2 4AN
Scotland
United Kingdom
Email:
Phone:
+44 7455 216759