Privacy policy

Privacy Policy

Last Updated: June 2026

About Us

Wiecel Barefoot Shoes is operated by THEWORLDISYOURS LTD.

Company Number: SC704751

Registered Office:

5 South Charlotte Street
Edinburgh EH2 4AN
Scotland
United Kingdom

Email: info@wiecel.co.uk

Phone: +44 7455 216759

For the purposes of applicable data protection laws, THEWORLDISYOURS LTD acts as the data controller of your personal information.

Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

Order Information

  • Products purchased

  • Order history

  • Transaction details

  • Returns and exchanges

Payment Information

Payments are securely processed through trusted third-party payment providers.

We do not store complete payment card information on our servers.

Device Information

We may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website usage information

Customer Communications

Information provided when contacting customer support or submitting enquiries.

How We Collect Information

Information may be collected:

  • Directly from you when placing an order

  • When contacting customer support

  • Through cookies and similar technologies

  • Through Shopify and integrated service providers

  • Through advertising and analytics partners

How We Use Your Information

Order Processing

We use personal information to:

  • Process payments

  • Fulfil orders

  • Arrange shipping

  • Manage returns and exchanges

Customer Support

We use personal information to:

  • Respond to enquiries

  • Provide assistance

  • Resolve disputes

Website Improvement

We may analyse information to:

  • Improve website functionality

  • Improve user experience

  • Monitor website performance

Marketing Communications

Where permitted by law, we may send promotional emails regarding products, offers and updates.

You may unsubscribe from marketing communications at any time.

Fraud Prevention and Security

We use personal information to:

  • Detect fraud

  • Prevent unauthorised transactions

  • Protect customers and our business

Legal Compliance

We may process information where required by law or regulatory obligations.

Sharing Your Information

We may share information with trusted third parties, including:

Shopify

Our store is hosted by Shopify, which provides the e-commerce platform used to operate our website.

Payment Providers

Secure payment processors used to complete transactions.

Shipping and Fulfilment Partners

Carriers and logistics providers responsible for delivering orders.

Analytics and Marketing Providers

Services used to understand website performance and improve advertising effectiveness.

We do not sell your personal information.

Cookies

Our website uses cookies and similar technologies to:

  • Remember preferences

  • Improve website functionality

  • Analyse website traffic

  • Support advertising and marketing activities

You may manage cookie preferences through your browser settings.

International Data Transfers

Personal information may be transferred to and processed outside the United Kingdom or European Economic Area.

Where applicable, appropriate safeguards are implemented in accordance with UK GDPR requirements.

Data Retention

Personal information is retained only for as long as necessary to:

  • Fulfil orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce contractual agreements

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

Security

We implement appropriate technical and organisational measures designed to protect personal information.

However, no method of transmission or storage is completely secure and absolute security cannot be guaranteed.

Complaints

If you have concerns regarding how your personal information is handled, please contact us first.

You may also lodge a complaint with the relevant supervisory authority, including the United Kingdom Information Commissioner's Office (ICO).

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be published on this page together with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

THEWORLDISYOURS LTD

Trading as:

Wiecel Barefoot Shoes

5 South Charlotte Street
Edinburgh EH2 4AN
Scotland
United Kingdom

Email: info@wiecel.co.uk

Phone: +44 7455 216759

Customer Support Hours:

Monday – Sunday
9:00 AM – 6:00 PM (GMT+1)

Response Time:

Within 1 business day