Shipping policy

Shipping Policy

Last Updated: June 2026

About Us

Wiecel Barefoot Shoes is operated by THEWORLDISYOURS LTD.

Company Number: SC704751

Registered Office:

5 South Charlotte Street
Edinburgh EH2 4AN
Scotland
United Kingdom

Email: info@wiecel.co.uk

Phone: +44 7455 216759

Order Processing

Orders are processed Monday to Friday, excluding public holidays.

Order Cut-Off Time

12:00 AM (United Kingdom Time)

Processing Time

1–2 business days

Orders placed after the daily cut-off time will be processed on the next business day.

Once an order has been processed, it will be prepared and transferred to our shipping partners for delivery.

Delivery Times

Estimated delivery times are as follows:

Shipping Time

7–10 business days

Total Estimated Delivery Time

8–12 business days

Delivery times are estimates only and may vary due to factors including:

  • Carrier delays

  • Customs procedures

  • Adverse weather conditions

  • Public holidays

  • High seasonal demand

  • Circumstances beyond our reasonable control

While we aim to meet the estimated delivery times, delivery dates cannot be guaranteed.

Shipping Costs

Free Shipping

We currently offer free shipping on orders delivered to:

  • United Kingdom

No minimum order value is required.

Other Destinations

For countries not listed above, shipping fees will be calculated automatically during checkout and displayed before payment is completed.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing:

  • Tracking number

  • Tracking link

  • Shipping details

Customers can use the tracking information provided to monitor the progress of their shipment.

Delivery Issues

If your order:

  • Arrives damaged

  • Is significantly delayed

  • Appears lost in transit

  • Has not arrived within the estimated delivery period

please contact our customer support team as soon as possible.

We will investigate the matter with the relevant carrier and work towards an appropriate resolution.

Lost or Delayed Shipments

Customers should report delayed or potentially lost shipments within 30 days of the estimated delivery date.

Claims submitted after this period may not be eligible for investigation or compensation.

Returns

Please do not return any products without first contacting our customer support team.

Return requests must be approved before products are returned.

For complete information regarding returns, refunds and exchanges, please refer to our Return & Refund Policy.

Returns Address

Authorised returns should be sent to:

Wiecel Barefoot Shoes – Returns Department

88 Standalane
Kincardine
Alloa FK10 4NY
United Kingdom

Need Help?

For assistance regarding orders, shipping, tracking, returns or general enquiries, please contact our customer support team.

Email: info@wiecel.co.uk

Phone: +44 7455 216759

Merchant Information

Legal Entity:

THEWORLDISYOURS LTD

Trading Name:

Wiecel Barefoot Shoes

Company Number:

SC704751

Registered Office:

5 South Charlotte Street
Edinburgh EH2 4AN
Scotland
United Kingdom

Email:

info@wiecel.co.uk

Phone:

+44 7455 216759

Customer Support Hours:

Monday – Sunday
9:00 AM – 6:00 PM (GMT+1)

Response Time:

Within 1 business day